Asking Good Questions Continued
Asking probing questions will help you discover how you can help your clients. Ask the questions in a non-judgmental manner. Don’t act superior . . . your client will quit responding to your efforts to help them.
REMEMBER: Always listen after you ask the question. By not responding immediately after your client has responded, will make them feel like they should keep talking — this is when you often get the “real” answer. In other words, an awkward silence makes your client feel they should keep talking and you very often get an honest admission. Just look at them nodding your head in an approving manner and say, “What else”?
If you do things to encourage them to keep talking, they will talk themselves out of their accusing tone. Human nature is for them to walk into your studio and insinuate you caused their problem. The more THEY TALK the easier it is for you to solve their problem.
REMEMBER: Never use terms like diagnose or recommend. Always SUGGEST!
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