Do not ask “diagnostic” questions of your client.  You may not like the answer.  Believe me, make positive  statements, don’t ask questions about your clients feelings.  If you do have to ask a question, just look at them, smile and ask,   OK? . . . as a benign question.  Asking OK means you get a Yes or No answer, short and sweet.  If you ask,  “How are you feeling?”  You can easily get a dissertation from the client . . . not what you want in the piercing room.

Train yourself to make positive statement to your piercing clients, instead of asking probing questions ( that means a question that requires an answer)!  This is totally different than our discussion earlier about not making statements that could incite arguments about jewelry selection or piercing specifics.  Making positive statements is completely appropriate and desirable when in the piercing room or tending to your pierced or about to be pierced client.

Try not to use the the word BLEEDING in the piercing room.  If your client ask if they are bleeding, and the are, just say:  “You are oozing just a little.  It’s going to stop”.  One problem you will have is a friend or relative in the piercing room blurting out,  “You are bleeding.”  In that case you say:  He (or She) is doing just fine.  Minimize to the best of your ability what others say in your piercing room.  Always offer comforting statements to you piercing client.  If you do you will be surprised how many time they tell you, “That didn’t hurt at all.”

On the other hand, do not over comfort your piercing client.  If you do, they will stay and stay, and you will never get rid of them.  The more you enable to act hurt, the more they will do it.  Don’t be an enabler, be a strong positive comforter, and encourage your client to get up and on their way.  Understanding you body piercing client and how they react in the piercing room is very important.  Body Piercing Training Videos will help you establish confidence in the piercing room where you can perform your piercing, while making you client feel confident too.

Train yourself to avoid using the word PAIN with your body piercing clients.  Substitute the word DISCOMFORT instead of using the word pain.

Your conversation could go something like this.  Sure you could experience some discomfort.  Most people experience pressure.  That’s about all the sensation you will have.

Or you could say, if you experience any discomfort at all, it will be just a little pressure.  Although it is difficult to eliminate the word FEEL from your vocabulary, I try to substitute the word EXPERIENCE for FEEL  as often as I can.  Experience something is a lot more exciting than feel something.  Experiencing “a thing” has a fun connotation, while “a feeling”  had a dual meaning.  Could be good, but generally means bad feelings.

It is never a good idea to use the word OOPS during a piercing.  That tells your client something is wrong.  Not a good thing in the piercing room.  Train yourself not to react to what is going on with the piercing.  Your conversation during the piercing, if any, should be comforting and reassuring to your client.

I personally think you should NOT always be asking your client “How are you doing?”  It is a good idea to never ask your client “How do you feeling” either.  If you ask that question, you are asking your client to evaluate themselves and give you a thoughtful response.  You don’t want that.  You want your body piercing client to be thinking – that wasn’t so bad.

You suggest that attitude in your client by saying: “You did great!”  Looking at any observers in the room and saying: “He/She did very well!”  Make all of the positive statements you can think of.

If you are confident in your body piercing skills in the piercing room, it will be very easy for you to be thinking of your client’s comfort during the entire piercing process.  This is when your client experiences true confidence in you and no certificate hanging on your wall can replace real piercing room skills.  Check out the  body piercing training videos.

Everything you say and do must be comforting to the piercing client.  That means there are certain works you never use.  This takes some training and discipline on your part but you will thank yourself if you delete these words from you body piercing lexicon.

Those words are:

HURT

PAIN

OOPS

BLEEDING

RECOMMEND

When people walk into a piercing studio, they are very susceptible to suggestion, both from you and those accompanying them.  Consequently, the words you use are very important.

Your piercing client will ask:  Does it hurt?  Your answer is:  You will feel pressure, that’s about all.  If they persist:  You just say:  it is a pressure piercing, that’s about all you will feel.  It’s just like pinching yourself quickly and letting go.

If you do the piercing right, that is all they will feel.  Basically, all they are experiencing is the feel of the “drag of the needle” going through their tissue.  This is where the feeling of “pressure” comes from.  Train yourself to avoid these words at all costs.